Shipping Policy

We will ship our products  via USPS. However, expedited shipping is not available to a PO Box. Other carrier options are available and we reserve the right to change carriers at any time.

For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes Cloth Needs to import the goods on his behalf. Further, the consignee/buyer agrees  cloth needs  may delegate the obligation to import the goods . The consignee will pay the taxes & duties in addition with the purchase price of the goods.

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.

After your payment is authorized and verified, 1-2 days of processing get the products to your doorstep within 1- 4 days of shipping .

Return & Exchange Policy

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cloth Needs 

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Cloth Needs  accessible from https://www.clothneeds.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

 

 

Only regular priced Goods may be refunded. Goods on sale cant be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are not solemnly responsible for the cost and risk of returning the Goods to Us. 

after applying for the refund we will send our team the very next day or the same day to take the  goods . 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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